Delivery & Returns

FREE TRACKED DELIVERY

Estimated delivery is 10–12 days. Orders are sent with tracking so you can follow your parcel. If you need help with a delivery, get in touch through our Contact page and include your order number.

How to request a return

If you need to return an item, contact us with your order number and the item you’d like to return. We’ll send you the return instructions.

Cancelling an online order

For eligible online orders, you can tell us in writing that you want to cancel within 14 days of receiving your order. You then have 14 days from cancellation to send the item back.

Faulty, damaged or incorrect items

If your item arrives damaged, faulty, or different from what you ordered, contact us so we can put it right. Your statutory rights apply.